Ratings & Reviews

Overall Rating

4
(101 reviews)
90.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Juhee B. - |Recommended: YesGreat place — So far I love living here The staff is very friendly and punctual.
response from property -Hi Juhee, Thank you so much for your feedback! We are so glad to hear that our team has been able to assist and you are enjoying your residency so far. Please do not hesitate to reach out if there is anything we can assist with. Best, Julianna K., Community Manager
submitted by Joe P. - |Recommended: YesGreat place — Great community
response from property -Hi Joe, Thank you so much for the kind words! Please do not hesitate to reach out if there is anything we can assist with. Best, Julianna K., Community Manager
submitted by Nelida C. - |Recommended: YesHome — From the application process to moving date, the staff have been very proactive in making you feel at Home. Their promptly response to questions and concerns truly make your life easier.
response from property -Hi Nelida, Thank you so much for sharing your experience! We are so glad to hear our team has been helpful to you. Please do not hesitate to reach out if there is anything we can assist with. Best, Julianna K., Community Manager
submitted by Elijah H. - |Recommended: YesGreat Complex — I have been living in the Modera for only a few months, and travel often. The staff has been amazing especially Angelica. They made the move in process effortless, and pleasant. Great home for all walks of life
response from property -Hi Elijah, We are so glad to hear that Angelica has helped to make your experience a positive one! We are lucky to have her as a part of our team. Please do not hesitate to reach out if there is anything we can assist with. Best, Julianna K., Community Manager
submitted by Helen T. - |Recommended: YesExcellent — So far so 👍
response from property -Hi Helen, Thank you so much for your positive review! We are so glad to hear that you are enjoying your residency so far. Please do not hesitate to reach out if there is anything we can assist with. Best, Julianna K., Community Manager
submitted by Mostafa H. - |Recommended: YesAmazing Building — I love living there, some minor issues like the cleanliness of the floor infront of units and smell.
response from property -Hi Mostafa, Thank you for your feedback! We would love to assist with the issue mentioned. Can you please give us a call at y703-991-6789 and we'll be happy to assist. Best, Julianna K., Community Manager
submitted by Zachary H. - |Recommended: YesLove It — I love living here.
response from property -Zachary, Thank you so much for your review! We are so happy to hear that you are enjoying our community. Please do not hesitate to reach out if you there is anything we can assist with! Best, Julianna K., Community Manager
submitted by Yiming D. - |Recommended: YesNice experience — great apartment to live
response from property -Yiming, Thank you for your feedback! We are so happy to hear that you are enjoying your apartment. Please do not hesitate to reach out if there is anything we can assist with! Best, Julianna K., Community Manager
submitted by Mitchell P. - |Recommended: YesNew Resident — So far Modera Mosaic has been a great place to live.
response from property -Mitchell, Thank you for your wonderful review! We are so happy to hear that you have been enjoying your residency thus far. Please do not hesitate to reach out if there is anything we can assist with! Best, Julianna K., Community Manager
submitted by Noelle B. - |Recommended: YesNice apartment complex, great location — Love this apartment complex so far. The staff is quite possibly the best part David was fantastic throughout the whole process of finding my home and moving in. The concierge staff and maintenance staff are also wonderful. The location is amazing and the whole experience so far has been great. My only complaint is the loud construction noise going on right beneath my apartment that I wasn’t aware of until I moved in— the leasing office has communicated regularly when this noise will take place, however. Overall, I would recommend Modera Mosaic.
response from property -Noelle, Thank you for taking the time to leave a review about your experience thus far. We are so happy to hear that you have enjoyed working with our concierge and maintenance teams. We are also very luck to have David as a part of our team and so glad he was able to assist! Please let us know if there is anything we can assist with or if you need any alternative spaces to work during the day while retail completes the build out! Best, Julianna K., Community Manager
submitted by Daryoush A. - |Recommended: YesLuxury — Great place to live
response from property -Daryoush, Thank you for the great review! We are so happy to hear that you are enjoying your residency and our community. Please do not hesitate to reach out if there is anything we can assist with! Best, Julianna K., Community Manager
submitted by Grace-Alice E. - |Recommended: NoDisgraceful — After a year of COVID and being locked in my residence with constant alarms from the retail stores going off while trying to work, no proper up-keep of the grounds at times I saw poop in the garage , ice on the ramps in the garage from cold rainy days were not salted, maintenance unavailable for repairs annoying leaking toilet , unavailable services and amenities, no pool What My contract lease states I would have full access to the pool But, of course due to the Pandemic - not their fault. We are expected to be accommodating and understand. However, I am being held accountable for an entire months rent 3300 lease expired May 3rd for an apartment I moved out of on April 16th. Reason - I gave a 45 day notice instead of the required 60 day notice that I would not renew my lease. Initially, they planned to charge me the month-to-month rate of 4600 Disgraceful I did not expect I would be charged anything. I actually thought April’s rent would have been pro-rated. After complaining they reduced my inconvenience to an understandable 3300 for an apartment that is empty. Not good enough Moderna Mosaic. I expected better. Very poor customer service.
response from property -Grace, Thank you for your feedback. We are sorry to hear of any misunderstandings that may have occurred. We sent out numerous communications regarding proper renewal and notice requirements to avoid any confusion about the renewal or notice process. Please let us know if would like to setup a time to speak more about this in further detail. Thank you, Julianna K., Community Manager
submitted by Sneha M. - |Recommended: YesGreat leasing process and overall move — I want to thank Diego from the leasing office, who helped me navigate the virtual tour and lease process so seamlessly. Thank you so much, Diego, for all you help. My stay at Modera Mosaic has been nice so far
response from property -Sneha, Thank you for your wonderful review! We are so lucky to have Diego as a part of our team. We are thrilled to hear that your touring and leasing process was seamless and added to a positive move-in process. Please do not hesitate to reach out if there is anything we can assist with! Thank you, Julianna K., Community Manager
submitted by Dylan G. - |Recommended: YesParking — Regarding Parking - I previously have inquired multiple times as to when the joints will be sealed in the marking garage so that ice will not develop as frequently. Vehicle fluid from floors above leaks into these joints on vehicles below, icicles form above vehicles creating an additional potential hazard.
response from property -Hi Dylan, Thank you for your feedback. We'd like to schedule a time to discuss our plan of action for the issues you have mentioned. Please feel free to contact as at 703-991-6789 or info@moderamosaic.com to schedule a time to chat. Thank you! Best, Julianna K., Community Manager
submitted by Alexander F. - |Recommended: YesGreat apartment — Great apartment It just needs electric vehicle chargers.
response from property -Hi Alexander, Thank you for your positive feedback! We are so glad to hear that you are enjoying your apartment home. Please reach out to us directly and we would be happy to provide more information on our plans for electric vehicle chargers. Thank you, Julianna K., Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Mosaic, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Mosaic, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose