Ratings & Reviews

Overall Rating

4(75 reviews)88% of customers recommend this property

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Resident Reviews

submitted by Phiet V. - |Recommended: YesVery nice place to live — The community is very wholesome and genuine. Location is very convenient. Staff is very responsive and helpful.
submitted by Mikael J. - |Recommended: YesI love the property and the neighborhood. — Its a great building, apartment, and neighborhood.
submitted by Jean H. - |Recommended: YesNice Apartment with Good Security — Modera Mosaic has a nice living environment. Staffs are professional and try to help as much as they can. However, when a pipe broke under the kitchen sink, it took more than an hour a maintenance staff came to clean the water poured out all over in the kitchen and dining area. When the pipe first broke, it took a while for me to figure out how to stop the pouring water and I eventually turned off all of the water under the sink. Although the emergency maintenance staff was on the phone, he was not that helpful.
submitted by Felix M. - |Recommended: YesNot bad — I would need a bit more time to view the pros and cons
submitted by Stephen P. - |Recommended: YesGreat experience so far Extremely helpful and friendly staff — Nice, cozy atmosphere with helpful and friendly staff. The apartment managers are quick to inform and reply. Apartments are very pleasant and extremely convenient being in the Mosaic district. So far, my experience has been positive
submitted by Preetha N. - |Recommended: NoVery unprofessional, not worth it — The Modera sales representatives took 10 days to respond to my calls to see the apartments virtually. I had to call atleast 10 times, before someone responded. When finally someone did respond , he turned up late for the appointment. The maintenance staff took 2 weeks to respond to my emergency call. Totally unprofessional attitude. The packages that we receive are left at a building almost quarter mile away. its becomes so difficult to park the cars and pick up the packages, especially heavy ones. Not worth a stay for the amount of rent being paid.
response from property -Preetha, I have reviewed your comments with our team and apologize for any misunderstanding or miscommunication that occurred. We strive to provide a positive experience at Modera Mosaic and we appreciate your feedback. Please contact me at the office (703.991.6789) to discuss the issues further so we can be sure that this does not occur again. Best, Julianna K., Community Manager
submitted by Janet S. - |Recommended: YesWork Order 5492447 Review — Jilmar was great He was very friendly and professional and got my HVAC working again - after normal business hours. I am very appreciative. Thank you Janet
submitted by Jeniffer O. - |Recommended: YesGreat place to live — I've just moved into Modera Mosaic and I am looking forward to my experience here. I have found everything to be clean and neat. I have no complaints.
submitted by Mubarak A. - |Recommended: YesNoises and giving to renew lease within 5 days — I live in apartment at 2980 mosaic and I received noise for almost 6 months from the restaurant downstairs, leasing office didn’t help me out with it and I stay in the apartment paying the rent amount every month and I woke up early in my off day and can’t sit in the place or sleep, it’s unfair.
response from property -Mubarak, We appreciate you taking the time to provide your feedback. Thank you for allowing us the opportunity to advocate for you to our retail partners. Please contact me if you have any questions or would like to discuss anything further. Best, Julianna K., Community Manager
submitted by Megan L. - |Recommended: YesLove Living Here — I just love living at Modera already it's like a hotel experience with your own home. Which I just love
submitted by Constantine C. - |Recommended: YesGood quality apartment — It has all the requirements for a good apartment. Appliances are updated and nice.
submitted by Gustavo A. - |Recommended: YesGood atmosphere, great staff and good neighbor — Good atmosphere, great staff and good neighbor
submitted by Oscar H. - |Recommended: YesSolid overall — - Staff has been consistently friendly, professional, and accommodating, - Thin walls. Easy to hear noise from neighboring units to include while in the hallways. - Maintenance consistently addresses reported issues within about two business days. - Did not think Modera did enough to address the extended interruption to elevator access when we first moved in, which created a dangerous living environment for our family especially our five year son and wife who was pregnant throughout .
submitted by Andrea G. - |Recommended: YesAWESOME — Very beautiful place with great amenities Staff was helpful with moving and made the cargo elevator available. Definitely could have used a dolly to roll some of the heavy equipment down the long hallway though haha. Little issues with the guest parking and the butterfly app but nothing crazy. Very excited to be a new resident
submitted by Shivkumar J. - |Recommended: YesExcellent property with great leasing office representatives — Everyone deserves this great living experience in the district with all needed help from office and lavish amenities

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